Returns & Exchanges

At O'Donnell Moonshine, we want you to be completely satisfied with your order; if your spirits arrive damaged or do not meet our quality standards, you may return them within 14 days of receipt. Please note that due to food safety regulations, we can only accept returns on bottles that remain unopened with the original seal intact.

Return Process

• 1.
  Contact Our Team

  Email our customer support team with your order number and a brief explanation of the reason for the return.

• 2.
  Prepare Your Package

  Carefully pack the unopened moonshine jars in their original shipping box with all protective padding to prevent breakage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.